Privacy Policy

Effective Date: March 23, 2026

1. Introduction

OpsBox is operated by Penrod Ventures LLC d/b/a OpsBox, based in Charlotte, NC. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services and website.

2. Information We Collect

We may collect the following types of information:

• Contact Information — Name, email address, phone number, and company name provided during discovery calls or through our website.
• Business Information — Details shared during setup such as your CRM type, team size, and tools currently in use.
• Payment Information — Payment details are processed through third-party payment processors. We do not store credit card numbers or financial account details on our systems.
• Website Usage Data — Basic analytics data such as page views and referral sources, if applicable.

3. How Your OpsBox Handles Data

This is the most important section. OpsBox is designed with data privacy as a core principle:

• All AI processing happens locally on hardware in your office.
• Call transcripts, CRM data, emails, and sales data are processed entirely on-device.
• No client business data is transmitted to OpsBox, cloud AI providers, or any third party.
• The AI models run entirely on local hardware — your data never leaves your building.

4. How We Use Your Information

• To provide, configure, and deliver OpsBox services.
• To communicate with you about your deployment, support, and updates.
• To improve our service offerings and develop new features.

We never sell or share your personal information with third parties for marketing purposes.

5. Data Security

We employ industry-standard security practices to protect your information, including encrypted communications (TLS/SSL) for all data transmitted between you and our systems. Access to client information is restricted to authorized personnel only.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Delete your personal information from our systems.

To exercise any of these rights, contact us at brandon@ops-box.ai.

7. Third-Party Services

In the course of providing our services, we may use the following third-party tools:

• Calendly — for scheduling discovery calls and meetings.
• Stripe — for processing payments securely.
• Slack / Discord — for client communication and support.

Each of these services has its own privacy policy governing how they handle your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this page periodically.

9. Contact

If you have questions or concerns about this Privacy Policy, contact us:

Penrod Ventures LLC d/b/a OpsBox
Charlotte, NC
brandon@ops-box.ai